Scheduling
Let your AI agent book appointments for callers with built-in calendar and availability management.
What is Scheduling?
The Scheduling feature lets your AI agent book, check, and manage appointments during phone calls. You set your business hours and available time slots, and the AI handles the booking conversation with callers automatically.
What You Can Do Here
Set Business Hours
Define when appointments can be booked for each day of the week.
Configure Timezone
Set your timezone so appointments are scheduled correctly.
View Calendar
See all booked appointments in a visual calendar view.
Voice Booking Integration
Connect scheduling to your call procedures so the AI can book appointments mid-call.
Getting Started
Choose your business timezone so all appointments are in the correct local time.
Set which hours are available for each day of the week. You can block out lunch breaks or other unavailable times.
In Flow Builder, add an Action node that uses the scheduling integration to check availability and book appointments.
Common Questions
BLEUM has a built-in calendar system. External calendar integrations may be available through the Integrations page depending on your plan.
Yes. You can build procedures that look up existing appointments and allow callers to reschedule or cancel them through the voice conversation.